Due to the implications arising from COVID-19 and the recent advice from the New Zealand government, we have unfortunately had to temporarily close our storefront activity until further notice.
Our stores will remain temporarily closed as we continue to monitor government and travel advice. We will reopen stores in stages across the country when significant international travel has resumed.
Don't worry, our website will remain active for Travel Money Transfers and Cash Passport reloads. Plus, you can now send online with MoneyGram.
We apologise for any inconvenience caused and thank you for your understanding during this time. We hope to be back up and serving you as soon as we possibly can!
For more help, please use the contact information below:
MoneyGram sends are available online. It's easy to create an account, and you can be sending to family and friends around the world within minutes, no need to visit a store!*
MoneyGram receive are not available via Travel Money NZ as our stores are closed. To find an agent that is open, please call MoneyGram directly on 0800 444 630.
*Subject to agent operating hours and compliance with regulatory requirements; in minutes service excludes send to account service. For send to account service, timing of funds availability depends on destination country and is subject to banking hours and compliance with regulatory requirements.
Travel Money Transfers:
You can continue to login to your account to check your balance, view your transaction history, reload your card and manage your travel money.
Need help with Cash Passport?
- Phone 0800 444 691
- Other contact methods are available on the Cash Passport website
- Check the Cash Passport Help Centre for additional information and answers to common questions regarding the card
Need help with something else? Please check these FAQs, or use our contact form and we will respond within 24-48 hours.